Link-Sat Communications
Communication Solutions for Africa

TECHNICAL SUPPORT - 4

What is the effect of rain and weather conditions on the service?
Link-Sat took this into consideration and, for Ku band, chose a satellite provider with very strong signal quality and powerful beam over West Africa. In addition to the choice of satellite, we use a 2 or 4 watt BUC as a standard to mitigate against the effect of adverse weather condition. Our VSAT equipment sales to customers takes into consideration the effect of rain and weather conditions of your area.    A 1.8 meter dish is highly recommended for customers who are located high rain frequency areas.    C band service, which is affected little by rain, is also available and is particularly suitable for customers requiring 24/7 service in high rainfall areas anywhere in Africa.

What are the minimum computer requirements for satellite Internet access?
Minimum computer requirements:
• Celeron 366-MHz or Pentium 300-MHz, with ethernet LAN connector
• Windows 98/Me/XP/2000 or Windows NT 4.0 (Service Pack 6 Recommended) Operating System
• 10-MB of disk storage for application program and driver
• 10-MB minimum for data cache
• 2D graphics card (3D graphics recommended)
• Satellite dish and satellite Internet service
• Microsoft Internet Explorer (web browser) version 5.0 or later installed
• Microsoft Windows Media Player version 6.4 or later
• Microsoft DirectX 7 or later
• Minimum Screen resolution of 800 x 600

What protocols are supported?
The current system supports HTTP, FTP and Socks proxy, NNTP and POP3 services. If the protocol is not supported then you can download the needed protocols after your site is activated.

Contact Technical support:
Please go over all the above information before clicking here to send a message to Link-Sat technical support.

 

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