Link-Sat Communications
Communication Solutions for Africa

Link-Sat

 
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Link-Sat Communications
9923 Natick Road
Burke, VA 22015, USA

Phone: +1 703 250 1011
Fax: +1 703 426 0737
Email: info@link-sat.nett

TECHNICAL SUPPORT - 3

1 I am having problems connecting to the internet:
My web browsing is very slow:
4 What is the effect of rain and weather conditions on the service?
What are the minimum computer requirements for satellite Internet access?
What protocols are supported?
2 How do I activate my site?
RCST commands
Can I install this system myself?
5 What help desk services or maintenance services do you provide?
Computer viruses
3 What is the difference between public and private IP?
How many IP addresses can I use?
Contact technical support

What is the difference between public and private IP?
A public IP address makes your equipment accessible to everyone on the internet and is needed for VoIP or if you want to give others to access to specific equipment on your network.  You must therefore be careful to protect your equipment from hackers and viruses and not to allow your equipment to be hi-jacked and used as an open email-relay, for example.  A private IP address is for private use within the network and allows many more PCs to be connected.  If a customer is using a private IP and later wants VOIP they would need to change to a public IP address.

How many IP addresses can I use?
Link-Sat provides a set of 8 IP addresses at the time of site activation. Here is the example of how these IP addresses are used:
1st IP is for network assignment (cannot be used)
2nd IP is for RCST IP Gateway
3rd, 4th, 5th, 6th and 7th for your router, PCs etc.
8th one is for broadcast (cannot be used)
A subnet mask and two DNS IP addresses are also provided for connected PCs.

Contact Technical support:
Please go over all the above information before clicking here to send a message to Link-Sat technical support.

 



 

Copyright - 2005 Link-Sat Inc. - All rights reserved.   Service Agreement - Standard Terms and Conditions    16 March 2011